Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

On This Page:

    Who We Are

    We understand choosing a hearing care provider is a big decision. At Beltone, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

    We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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    Our Providers

    Social Jeff Germain 7329

    Jeff Germain, RHIP

    Registered Hearing Instrument Practitioner

    Jeff began his working career as a musician. He is a founding member of Columbia Recording artists the “Queen City Kids”. He attended university and studied at the U of M in Winnipeg. He then decided to join his father’s firm in Victoria in 1991 training as hearing instrument practitioner.

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    Joanne McDonald Headshot

    Joanne McDonald, RHIP

    Registered Hearing Instrument Practitioner

    Joanne completed her B.Sc. in Biology at the University of Victoria in 2002 and the Hearing Instrument Practitioner training program from the International Hearing Society in 2007.

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    Social Larissa Nelson 7012

    Larissa Nelson, RHIP, NBC-HIS

    Registered Hearing Instrument Practitioner

    Larissa Nelson has been a practitioner with Beltone since 2013, working out of the Duncan and Nanaimo offices on beautiful Vancouver Island, British Columbia. Becoming a RHIP has allowed her to combine her previous education and work in Biological Science with her desire to help people with their hearing.

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    Anne Bateman

    Laura Anne Bateman, RHIP

    REGISTERED HEARING INSTRUMENT PRACTITIONER

    Laura Anne Bateman is a registered hearing instrument practitioner (RHIP) who is passionate about helping people hear better.  Hearing has always been really important in her life.

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    Social Lindsay Shearer 6928

    Lindsay Shearer, RHIP

    Registered Hearing Instrument Practitioner

    I have had the privilege of working with Beltone since 2007. My favorite thing about being a Hearing Instrument Practitioner is that I get to connect with a diverse group of people everyday and provide them with the exceptional care and service they deserve.

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    Social Raymond Gilby 6980

    Raymond Gilby, RHIP

    Registered Hearing Instrument Practitioner

    Raymond Gilby was raised in Manitoba and moved to Vancouver Island in 1991. After a successful career selling electronics, he was introduced to the hearing industry by chance and instantly fell in love with it. He went back to university mid life to change careers.

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    Social Roberta LaCroix 7261

    Roberta Lacroix, RHIP, NBC-HIS

    Registered Hearing Instrument Practitioner

    Roberta was born and raised in the Comox Valley on Vancouver Island and is grateful to live here. She began her training as a hearing practitioner in 2010 through the International Hearing Society and has worked with Beltone ever since. She is passionate about ensuring those with a hearing loss understand it and know best how to navigate it.  

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    Sam Teo Headshot 600x800 new

    Sam Teo, RHIP

    Registered Hearing Instrument Practitioner

    A graduate from Douglas College’s Hearing Instrument Program, Sam brings with him vast experience in customer service. After multiple past careers from pharmaceutical sales to financial services to real estate, Sam said he has finally found his true calling in helping people hear better to improve their quality of life.

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    Derek Halbig pic

    Derek Halbig, BC-HIS, RHAP

    Registered Hearing Instrument Practitioner

    We at Coolidge Hearing would like to introduce our amazing and knowledgeable practitioners to you Derek Halbig, BC-HIS, RHAP. Please call today to book an appointment with one of them to assist you with all your hearing health care needs.

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    Harun Alas, RHAP